Our company is full of career enhancement opportunities to help you excel in any position within The Whaler’s Inn and The Shipwright’s Daughter. Our leadership mission is to train our team to provide engaging and supportive interactions with guests. This training results in an environment that promotes positive experiences to ensure guests have the best stay and culinary adventure possible.
In order to accomplish this, we recently met in the restaurant to take part in a de-escalation training led by Liz Pelissier, an expert in career development and counseling. Employees took turns stepping into the shoes of a guest to create useful encounters for any situation that may arise.
“It is just as important to invest in your team as it is to invest in your marketing, branding, or infrastructure. In hospitality and the food & beverage industry, the service is one of the most important aspects of the whole experience.
In order to maintain the highest standard of quality service, we thoroughly believe in equipping our team with the tools they need to navigate any and all situations! Empowering and educating our team is one of the keys to our success!” -Amanda Arling, President of The Whaler’s Inn and The Shipwright’s Daughter
