Welcome to The Whaler’s Inn website. By accessing, browsing, or using this website, including making reservations, purchasing services, or interacting with any content available through the site, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please discontinue use of the website.
The Whaler’s Inn provides this website as a service to its guests and visitors. While we strive to ensure that all information presented on the website is accurate and current, we do not guarantee that all content, rates, availability, descriptions, photographs, or other information will be free from errors or omissions. We reserve the right to modify, update, or remove content at any time without prior notice.
All reservations made through this website are subject to availability and confirmation by The Whaler’s Inn. Room rates, packages, promotions, and special offers are subject to change without notice and may be subject to additional terms and conditions disclosed during the reservation process. The Whaler’s Inn reserves the right to correct pricing errors and to cancel or modify reservations that result from such errors. To make a reservation or check into the property, guests must be at least eighteen (18) years of age and present a valid government-issued photo identification and a valid credit card at the time of check-in. The Whaler’s Inn reserves the right to refuse accommodations to any individual who does not meet these eligibility requirements.
Cancellation policies may vary based on the season, dates of stay, room type, package selected, promotional offer, or rate plan booked. Certain reservations may be fully refundable if canceled within the specified cancellation window, while others may require a deposit, be subject to cancellation fees, or be entirely non-refundable.
Guests are responsible for reviewing and understanding the specific cancellation policy associated with their reservation at the time of booking. The most current and applicable cancellation terms will be provided during the reservation process and included in the reservation confirmation sent to the email address provided at the time of booking.
By submitting payment information through the website, you represent and warrant that you are authorized to use the payment method provided. The Whaler’s Inn may require deposits, pre-authorizations, or full payment at the time of booking, depending on the rate plan selected. Applicable taxes, fees, and incidental charges will be charged in accordance with the reservation terms and applicable law.
Guests staying at The Whaler’s Inn are expected to comply with all property policies and conduct themselves in a respectful and lawful manner. Guests are responsible for any damage caused to guest rooms, furnishings, fixtures, equipment, or other property during their stay, including but not limited to excessive cleaning requirements, smoking violations, missing items, or damage resulting from negligence or misconduct.
Following a guest’s departure, The Whaler’s Inn reserves the right to inspect all accommodations and property areas used by the guest. If damage, excessive cleaning, missing property, policy violations, or other chargeable incidents are discovered, The Whaler’s Inn will conduct a full evaluation of the incident and associated costs. The guest will be notified in writing at the email address provided during the reservation process within 24 to 48 housra and will receive an itemized summary of the charges, supporting documentation when applicable, and an opportunity to respond.
Guests will have 3 to 7 business days from the time the notification is sent to dispute the charges, provide additional information, or request further clarification. If no response is received within the forty-eight (48) hour period, The Whaler’s Inn reserves the right to charge the payment method on file for the documented costs incurred. The Whaler’s Inn will review all disputes in good faith and reserves the right to make the final determination based on the evidence available, including photographs, inspection reports, vendor invoices, staff statements, and other relevant documentation.
The website and its contents, including but not limited to text, images, graphics, logos, designs, videos, software, and trademarks, are the property of The Whaler’s Inn or its licensors and are protected by applicable intellectual property laws. No material from this website may be copied, reproduced, distributed, transmitted, displayed, or otherwise used without the prior written consent of The Whaler’s Inn.
From time to time, the website may contain links to third-party websites or services for the convenience of our guests. The Whaler’s Inn does not control and is not responsible for the content, privacy practices, security, or availability of any third-party website. Access to such websites is undertaken at the user’s own risk.
Your use of this website is also subject to our Privacy Policy, which governs the collection, use, and protection of personal information. By using the website, you consent to the practices described in our Privacy Policy. Click to view Connecticut’s Data Privacy Act (CTDPA) Senate Bill 6 (Public Act No. 22-15).
The website and all content provided through it are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied. The Whaler’s Inn does not warrant that the website, including mobile devices, will be uninterrupted, secure, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, The Whaler’s Inn disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by applicable law, The Whaler’s Inn, its owners, officers, employees, affiliates, agents, contractors, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of this website, any reservation made through the website, any stay at the property, or any inability to access or use the website or services provided by The Whaler’s Inn. Nothing in these Terms and Conditions shall exclude or limit liability for death or personal injury caused by The Whaler’s Inn’s negligence, fraud or fraudulent misrepresentation, gross negligence, willful or intentional misconduct, or any other liability that cannot be excluded or limited under applicable law. In jurisdictions where limitations of liability are restricted, The Whaler’s Inn’s liability shall be limited to the maximum extent permitted by law.
Except as expressly prohibited by law, the aggregate liability of The Whaler’s Inn arising from any claim, dispute, or cause of action shall not exceed the total amount paid by the guest to The Whaler’s Inn for the reservation or services giving rise to the claim. The Whaler’s Inn shall not be responsible for any delay, interruption, cancellation, or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, severe weather events, natural disasters, public health emergencies, labor disputes, government actions, utility failures, internet outages, or other force majeure events.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles.
In the event of any dispute, claim, or controversy arising out of or relating to the use of this website, a reservation, a guest stay, services provided by The Whaler’s Inn, or these Terms and Conditions, the parties agree to first attempt to resolve the matter through good-faith informal discussions. Any party seeking to raise a dispute must provide written notice describing the nature of the claim and the relief sought. The parties shall have thirty (30) days from receipt of such notice to attempt to resolve the dispute informally.
If the dispute cannot be resolved through informal discussions, the parties agree to participate in non-binding mediation in Connecticut before commencing litigation, unless immediate legal action is necessary to protect a party’s legal rights or prevent irreparable harm.
Should mediation fail to resolve the dispute, or if a party declines to participate in mediation, either party may pursue available legal remedies. Any lawsuit arising out of or relating to these Terms and Conditions, the use of this website, a reservation, or services provided by The Whaler’s Inn shall be brought exclusively in the state or federal courts located within the State of Connecticut, and the parties hereby consent to the personal jurisdiction and venue of such courts.
Nothing in this provision shall prevent The Whaler’s Inn from seeking immediate injunctive or equitable relief where necessary to protect its property, confidential information, intellectual property rights, safety, or business operations. The Whaler’s Inn reserves the right to amend or update these Terms and Conditions at any time. Any changes will become effective immediately upon posting to the website. Continued use of the website following the posting of revised Terms constitutes acceptance of those changes.
The Whaler’s Inn is committed to ensuring digital accessibility for all guests and visitors, including individuals with disabilities. We strive to provide an inclusive and user-friendly experience for everyone and are continually working to improve the accessibility and usability of our website.
Our goal is to make this website accessible in accordance with applicable accessibility standards, including the Americans with Disabilities Act (ADA) and recognized web accessibility guidelines such as the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We regularly evaluate our website and implement improvements designed to enhance accessibility and usability for all users.
We are committed to providing reasonable accommodations and ensuring that individuals with disabilities have equal access to information about our accommodations, amenities, services, and reservation processes. We recognize that accessibility is an ongoing effort and continually review our website and digital content to identify and address potential barriers.
If you experience difficulty accessing any portion of this website, encounter accessibility barriers, or require assistance with making a reservation, obtaining information about our property, or accessing any content available on this website, we encourage you to contact us. Our team will make reasonable efforts to provide the information, item, or service you seek through an alternative communication method or other accessible means.
If you have any questions regarding these Terms and Conditions, please contact The Whaler’s Inn directly. By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.