Roger, a native of the Connecticut shoreline, recently returned home after a 30-year tenure in Manhattan. During his time in the city, he managed several prominent hotels, including the Hotel Edison Times Square, Princeton Club of NY, and Millennium Broadway Times Square. With over two decades of experience in the NYC real estate industry, he has honed his skills in hospitality and management. Now, as the General Manager of The Whaler’s Inn, Roger is eager to leverage his extensive background to drive success and create memorable experiences for guests.

Interacting with Roger highlights his unwavering commitment to exceptional personal hospitality and expert guidance. He takes immense pride in his work, consistently striving to exceed expectations with professionalism and a wealth of knowledge. By collaborating closely with his team, Roger ensures that guests always receive top-tier service.

With a background in the Armed Services, Roger brings invaluable skills and a strong ethical foundation to his role. His dedication to honest and judicious leadership makes him a respected steward in the hospitality industry. Since returning to Connecticut, he has embraced the opportunity to reconnect with outdoor activities he loves, such as freshwater and saltwater fishing, hiking, camping, and gardening. His passion for both his work and the great outdoors truly sets him apart.

Born and raised in the picturesque Bar Harbor, Maine area, Madeline has always felt at home in the small, coastal towns of New England. Her passion for hospitality began with her first job at a bed & breakfast as a teenager and has since flourished into a 25-year career spanning various roles within the hospitality and service industry.

 Madeline joined The Whaler’s Inn in early 2021 as a Front Desk Associate, quickly rising through the ranks to become Front Desk Supervisor and later Guest Relations Manager. In her current role as Assistant General Manager, she is dedicated to creating exceptional guest experiences and supporting a talented team in delivering the personalized service The Whaler’s Inn is known for.

 Over the last 20 years, Madeline has lived in Portland, ME; Boston, MA; and Las Vegas, NV, but she and her long-term boyfriend have found one of their favorite places in Mystic, CT. Since settling in the area with their two beloved cats, they’ve embraced Mystic’s charm, exploring its scenic walking trails, vibrant culinary scene, and local wineries and breweries. Their shared love for adventure has also taken them on several cross-country road trips to discover numerous national and state parks.

 Madeline’s welcoming, empathetic personality and wealth of experience make her an invaluable member of The Whaler’s Inn team, ensuring every guest feels at home in this magical coastal town.

Our Groups and Events manager, Kari Kelly, began as a Front Desk Agent with us in 2019. A CT Shoreline native, Kari attended college in NewHampshire and most recently assisted with the management of her family’s restaurant in Niantic, CT. This lends to her passion for the local restaurant scene and love of new dining experiences in her free time.

Locally, she enjoys visiting the Olde Mistick Village and Mystic River Park. “I really love working with guests to create a unique experience for their special occasion. Mystic has a great small-town community feel with businesses supporting each other and working together. Everyone is always so welcoming and willing to help!” Outside of work Kari enjoys skiing and traveling. Contact Kari to help plan your next Conference here in Mystic!

Born and raised in Connecticut, Brittany York brings a unique blend of creativity and organizational prowess to her role as Office Manager at The Whaler’s Inn. With a background in Graphic Design from a college in Boston, MA, Brittany’s keen eye for detail and aesthetics ensures that every aspect of the inn operates at peak efficiency and visual appeal.

Known for her exceptional organizational skills and team-oriented mindset, Brittany has become the go-to person for many issues on the property. Her dedication to striving for perfection is evident in her daily tasks, making her an invaluable asset to both her colleagues and guests alike. Brittany’s ability to juggle multiple responsibilities with grace and poise speaks volumes about her capabilities and commitment.

Outside of her professional life, Brittany is a devoted mother of three active children, who keep her on her toes with their bustling schedule of basketball, baseball, and football games. When she’s not managing the inn or cheering from the sidelines, Brittany enjoys unwinding at the beach or exploring the vibrant city of Boston, where she spent four enriching years. Her multifaceted life and experiences make her a dynamic and well-rounded individual, both at work and at home.

Originally hailing from Massachusetts, Felicia now currently resides in nearby Westerly, Rhode Island with her family, including her beloved dog, two cats, and two ferrets. Prior to her career in hospitality, she attended culinary school before obtaining her business degree in Boston. She has worked in virtually every position in hotels, including laundry attendant, breakfast attendant, housekeeper, houseman, front desk clerk, and has even dabbled in maintenance (albeit unofficially).

At 30 years old, she is the proud mother of a young son and loves exploring new restaurants and attractions such as zoos and aquariums. Felicia’s main professional experience lies within Hilton hotels; however, she is now encountering her inaugural opportunity within a boutique hotel setting. She harbors a strong appreciation for the distinctiveness of the property and approaches this fresh challenge with enthusiasm. As the housekeeping manager, she takes pride in ensuring that our guests’ rooms are spotless and comfortable, providing an exceptional experience for all who stay with us.